Customer reviews of Cookswell Morpeth & Ashington

By JOHN S on 04 February 2018 | Verified purchase

A week ago I completed the purchase of my 'new' C4 Grand Picasso , I'd been visiting the garage and chatting to the sales staff for a month, they knew my requirements and the type of vehicle I wanted, I received a call when a vehicle became available, it was a lovely car, the sales staff never put any pressure on me to purchase, and were extremely professional, curtious and friendly at all times. Test drives were arranged and the process of purchasing explained in detail, I felt at ease throughout the who.e process, and whenever I had a query it was answered very quickly. The staff have now become friends and I know I can call in anytime with any question however silly and they would respond. The whole process was stress free and no hard sell at all, I will pop in and keep in touch with the garage and have already arranged my check up service. I'd strongly recommend that anyone looking for a new or nearly new Citroen call in to Cookswell garage and chat to the sales staff

Reply from Cookswell Morpeth & Ashington on 05/12/19

Thanks for the great review hope we can help again in the future.

By Lisa M on 26 January 2018 | Verified purchase

The staff at Cookswell Garage Ashington and Pegswood are polite, helpful and very knowledgeable. The car they sold me is fantastic. When I picked it up it was immaculate and looked brand new. They really took care of me and provided excellent customer service and are still doing that now. Couldn’t ask for a better car buying experience.

By Darren V on 25 January 2018 | Verified purchase

Honest straight forward approach, my first visit but very pleased

By RICHARD C on 19 January 2018 | Verified purchase

I bought a six month old Berlingo, the spec I wanted, unseen. I trusted their description and expertise, and I trusted them with my money. My trust was not misplaced, The Car was everything they said it was and more. The salesman was friendly and efficient, and had us on our way back home quickly and with a smile on our faces.

By Emma C on 08 January 2018 | Verified purchase

Helped me to change my car from one I didn't feel comfortable driving to one I love! Great service and kept me topped up with tea whilst I was there!

By J B on 05 January 2018 | Verified purchase

excellent professional service always with the customer in mind , i wouldn't buy or have my vehicle serviced anywhere else.

By FIONA JANE R on 01 November 2017 | Verified purchase

..... at Cookswell was helpful as usual .This is the fourth car I have had from this dealership

By KEITH H on 04 October 2017 | Verified purchase

Friendly staff that dealt with the sale without any pressure.

By CAROL R on 24 July 2017 | Verified purchase

Pleasantly surprised at the quality of pre and after-sales support from Cookswell. I received the same sort of care and attention for a £4,000 second-hand sale as I would have expected for a new car purchase. Especially as they were selling a Vauxhall at a Citroen garage :) 10/10 all round!

By ANN M on 22 July 2017 | Verified purchase

Quality of service and care exceptional. 10 out of 10!